In an effort to streamline the way that International Space Station (ISS) flight controllers are trained, two new levels of flight controller have been developed – Operators and Specialists. Operators will be trained to have basic system knowledge at the level required for routine operations. Specialists will have a greater level of training and experience at the level required for dynamic and non-normal operations. Trainees at both levels will be expected to gain proficiency with far fewer lessons and far fewer training simulations than their predecessors. Thus, the training program will need to change, replacing much of the on-the-job learning-by-example and experience to directed instruction and practice. Providing trainees with an appropriate structure that they can begin to use immediately to organize their experiences can give them the “jump start” they need. To this end, in collaboration with the Space Flight Resource Management (SFRM) Working Group (WG), we constructed a model of Flight Controller’s problem solving and decision making process. In this paper we examined the utility of this model.More »
Future space missions will be very different from current missions. Mission durations will be significantly longer than current Space Shuttle missions, new systems will be more complex than current systems, and resources will have to be used more efficiently than they are at present. Furthermore, delays in communication between space crews and Earth-based support will necessitate greater crew autonomy than is presently required. To adequately prepare NASA personnel for these challenges, new training approaches, methodologies, and tools are required. This proposal outlines a research program aiming at developing these training capabilities, and builds on significant accomplishments achieved in the past year. Well-designed interfaces, tasks, procedures, and training are critical defense layers in preventing error, and in promoting mission success. They are also critical for the early recognition of errors once made, and for minimizing the consequences of errors. Thorough understanding of human cognition, learning, and skill acquisition are foundational ingredients in the proper design process. As such, research in learning not only contributes to the design of training programs, but also to the design of the systems and the procedures to be trained. Because validating training implementations and particularly those aimed at the long-term retention of skills takes time, this research must commence as soon as possible so as to have finalized products in time to meet the needs of the Constellation Program. What’s more, intermediate products from this research effort benefit current missions and allow iterative improvement cycles with continuous feedback from key stakeholders. With sufficient time for iterative cycles of development, improvements in current training programs could lead to significant improvements in future systems design. This opportunity to contribute to system design is the result of the fact that training programs must often compensate for design deficiencies.More »
|Organizations Performing Work||Role||Type||Location|
|Johnson Space Center (JSC)||Lead Organization||NASA Center||Houston, TX|
|Ames Research Center (ARC)||Supporting Organization||NASA Center||Moffett Field, CA|
|Lockheed Martin Space Systems||Supporting Organization||Industry|
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